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PRIVACY POLICY

Effective Date: 2025

Opulence Refined Medical Spa ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

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1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide Directly

  • Name, email address, phone number, and mailing address.

  • Payment information when booking services.

  • Health history or treatment preferences (if applicable).

B. Information Collected Automatically

  • IP address, browser type, and device information.

  • Website usage data through cookies and tracking tools.

  • Clickstream data (pages visited, time spent on the site, etc.).

C. Information from Third-Party Sources

  • Payment processors (e.g., if using Cherry or CareCredit).

  • Social media platforms if you engage with us on those sites.

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2. How We Use Your Information

We use collected information to:
✔ Schedule and manage appointments.
✔ Process payments and issue receipts.
✔ Send promotional emails, newsletters, or special offers (with consent).
✔ Improve website functionality and customer experience.
✔ Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent personal information. However, we may share it with:
✅ Payment Processors: To complete transactions securely.
✅ Service Providers: Web hosting, email marketing, analytics, etc.
✅ Legal Authorities: If required by law or in case of fraud prevention.

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4. How We Protect Your Information

We implement industry-standard security measures, including:
🔒 Encrypted payment processing.
🔒 Secure website hosting.
🔒 Restricted access to client data.

However, no online data transmission is 100% secure, so we encourage clients to use strong passwords and protect their own information.

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5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality and track user behavior. You can adjust cookie settings in your browser at any time.

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6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy policies or content of external websites.

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7. Your Rights & Choices

You have the right to:
✔ Request access to or deletion of your personal data.
✔ Opt out of marketing emails at any time.
✔ Disable cookies in your browser settings.

To make a request, contact us at [your contact email].

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8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the updated effective date.

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9. Contact Us

For questions about this policy, please contact us at:

📧 Email: opulencerefined@gmail.com

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