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TERMS & CONDITIONS

1. General Information

Opulence Refined Medical Spa ("we," "our," or "the Spa") provides aesthetic and wellness services to clients. By booking an appointment, purchasing a service, or using this website, you agree to abide by the following Terms & Conditions.

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2. Refund Policy

Opulence Refined Medical Spa offers medical and aesthetic treatments that are not an exact science. Therefore, we do not guarantee specific results, and no refunds will be given once a service has been rendered.

  • All services provided at Opulence Refined are considered elective and non-refundable.

  • We do not accept insurance for any treatments. The client is fully responsible for the cost of services.

  • Any additional care or services sought outside of Opulence Refined due to dissatisfaction with results, personal preferences, or medical concerns will be at the sole expense of the client.

  • Payment is due in full at the time of service.

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3. Payment & Deposit Policy

  • Full payment is required at the time of service unless a pre-approved payment plan is in place.

  • For select services, we may offer third-party financing (e.g., Cherry or CareCredit). Clients must apply and be approved by the respective provider.

  • Some treatments may require a deposit at the time of booking. This deposit is non-refundable but may be applied toward your service.

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4. Cancellation, Late Arrival & No-Show Policy

Your appointment is reserved specifically for you. A late cancellation, missed appointment, or late arrival disrupts our schedule and impacts other clients.

  • We require at least 24 hours' notice for any appointment cancellations or rescheduling.

  • Clients who fail to provide 24-hour notice or do not show up for their appointment will be charged a cancellation fee to the card on file.

  • Late Arrivals: If you arrive 15 minutes late or more, your appointment may need to be rescheduled, and a late cancellation fee may apply.

  • Repeated Cancellations or No-Shows: Multiple missed appointments may require a non-refundable deposit to secure future bookings.

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5. Liability Disclaimer

By choosing to receive services at Opulence Refined Medical Spa, you acknowledge and agree to the following:

  • You understand that all services provided are elective and not medically necessary.

  • Results from treatments vary from person to person, and no specific results are guaranteed.

  • Opulence Refined and its staff are not liable for any dissatisfaction, side effects, or unforeseen reactions from treatments.

  • You voluntarily assume all risks associated with any procedure, including but not limited to redness, swelling, bruising, or complications.

  • You agree to follow all pre- and post-care instructions provided by our staff to ensure the best possible results.

  • You release Opulence Refined, its employees, and affiliates from any claims, damages, or liability arising from treatments received.

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6. Payment Plan Options (If Available)

If you choose to use a payment plan or financing service, you agree to:

  • Apply and be approved through our third-party provider.

  • Make payments as agreed upon in the financing terms.

  • Understand that failure to make payments may result in additional fees or collection actions.

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7. Changes to Terms & Conditions

Opulence Refined Medical Spa reserves the right to update or modify these Terms & Conditions at any time. Clients are responsible for reviewing these terms periodically.

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